How Best to Get Client Testimonials (Book Exerpt)
Written by People Photographer Blake J. Discher
ASMP’s hot-off-the-presses book helps photographers understand photo markets in the digital age. “The ASMP Guide to New Markets in Photography”, consists of chapters written by individuals having different areas of expertise including including Tom Kennedy, Peter Krogh, Judy Herrmann, Richard Kelly and Colleen Wainwright. My chapter discusses selling in the new economy, what follows is an excerpt:
Testimonials Are Gold
Testimonials on websites are fast becoming popular. In today’s rushed world however, merely sending an email asking for a testimonial will likely not yield positive results. Your request will likely drop to the bottom of your client’s to-do list. Because of staff cutbacks, most of our clients are doing the work of several people and might not have the time to get to your request.
Make it easy for them. Instead, write the testimonial yourself and then email it to your client with a paragraph letting them know you’ve enjoyed working with them in the past and you’ve attached a testimonial about the photography you provided for their approval. Don’t go overboard in your review of yourself, keep it humble and let them embellish if they care to.
Keep in mind that some corporations forbid vendors from trading on their name. Check any contracts or other written agreements you may have signed before posting any testimonials on your site. Don’t assume your company contact knows the corporate policy.