Differentiation Posts

Nine Tips to Help Succeed in Sustaining or Growing Your Business

01 10 , 2012 No Comments

Written by Detroit Corporate Photographer Blake J. Discher

I’ve just returned from the American Society of Media Photographers’ (ASMP) event at the stunningly beautiful Times Center in New York titled “Sustainable Business Models: Issues and Trends Facing Visual Artists.” I’d best describe this day-long gathering of some of the brightest minds in our business as enlightening and thought-provoking. (If you were unable to attend or did not watch it live, a complete video archive of event is available here.)

The afternoon panel discussion, “The Challenge: Sustainable and Ongoing Creator Compensation” was moderated by former ASMP President Richard Kelly and the panelists were Kevin Fitzgerald, Chief Executive, CLA; Rob Haggart, Editor, aPhotoEditor.com and former Director of Photography for Men’s Journal and Outside Magazine; Henry Oh, Principal, Transpecific Media; Stephen Mayes, CEO, VII; and Susan White, Director of Photography, Vanity Fair.

Gale Zucker, watching the live stream of the event, asked a great question of the panel: “What three steps would any of the panelists suggest working photographers do tomorrow to succeed in sustaining or growing their business?” What follows are three of the panelists’ answers. (If you can contribute to the conversation, please do so by commenting on this post.)

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Wish You Had More Time? You Do!

14 09 , 2012 1 Comment

More hours in a dayEver find yourself at the end of the day asking, “where did the time go?” Or, perhaps you’ve thought to yourself, “I wish I had more time for this project.”

What if I told you you do? In fact you can easily (and I mean easily!) pick up the equivalent of 6-1/2 weeks per year. How? If you set your alarm to wake you just one hour earlier than you normally would Monday through Friday, you’d gain five hours per week, 52 weeks per year. If you do the math that’s 260 hours per year. Two hundred sixty! That works out to 6-1/2 weeks of “found” time.

I love this time; the house is quiet, the tumult of the morning hasn’t begun, and it truly is MY OWN time.

What will you do with all that time? Here are 10 suggestions:

1. Call a potential client you’ve never worked for.
2. Make a “touch call” to an existing client you haven’t worked for in a while.
3. Send a hand written note to an existing client to thank them for a recent job.
4. Add a few new images to your website.
5. Revise your website’s bio.
6. Ask a couple of key clients for testimonials for your site.
7. Ask a designer to evaluate your website. Is the format still current?
8. Work with designer to create a series of snail-mail postcards for next year.
9. Send an email blast to clients (potential and existing) that talks about a recent awesome job you just shot.
10. Determine how you’re different from your competitors and incorporate that into your sales presentation the next time the phone rings. Differentiation gets you jobs!

Good luck!

Still Intoxicated By Photography?

08 06 , 2012 4 Comments

in•tox•i•cat•ed [in-tok-si-key-tid] adjective: mentally or emotionally exhilarated.

Friends often ask, “What was it that got you interested in photography?” My answer refers back to the first time I saw a silver print appear in the developer during my eighth grade photography class. I was “intoxicated” by photography from that point on. And I still am.

That said, I’m bothered that I haven’t worked on any personal projects in many years. With 365-projects all the rage, I just might start that picture-a-day project. There are plenty of good free blogging-platform templates from which to choose to showcase one’s work and you could even utilize Instagram or Tumblr if you’d like to work with a mobile phone.

What does this have to with web marketing? The answer is that both your existing clients and potential clients will enjoy looking at your personal work. My website tracking data shows that the “Personal” category is second in clicks only to the “Corporate” category on my Firefly Studios site.

I think people have a real curiosity about what we photograph when we’re not being paid to photograph. While I was in China last month my good friend Peter Krogh turned me on to panos and time-lapse using the Nikon D800, so that’s what I’m going to concentrate on over the summer.

So get started with me as deepen my intoxication with photography. There’s no time like now to begin!

Don’t Be Boiled Alive, 4 Keys to Staying Relevant

28 03 , 2012 6 Comments

Frog in hot waterThey say that if a frog is placed in boiling water, it will jump out, but if it is placed in cold water that is slowly heated, it will not perceive the danger and will be cooked to death. It’s a metaphor that speaks to the inability of people to react to significant changes that occur gradually.

Of course change in photography has been going on since it was invented, but I can remember when the “water first started to warm” for me. It was when I was handed a Kodak NC2000 in the early 1990’s to photograph a Presidential debate in Lansing, Michigan for the Associated Press. It was the start of digital photography for me. (Rob Galbraith has an excellent essay on the NC2000 here.)

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How One Photographer Is Beating the Economy

04 10 , 2011 2 Comments

On one of the professional forums I read daily, there is a conversation about the lousy state of the industry, how clients are hiring based only on price, how protecting one’s intellectual property rights has cost clients, how competitors are charging less and giving more, and blah, blah, blah. It’s the usual bitching and moaning that happens in any economic downturn when photographers: 1) are selling a product that a buyer can obtain elsewhere for less; or 2) are inadequately conveying their value-add to their clients; or 3) have clients that don’t care about the additional “value” the photographer adds to a project.

Michael Albany, a Philadelphia photographer specializing in architecture and portrait photography offered up some valuable insight that I think can help to inspire other photographers. He wrote:

I totally understand the fact that the old grey mare ain’t what she used to be and that our industry is A) in a total state of flux, and B) that the market is becoming saturated with too many Uncle Bobs but I have to say that I am so tired of hearing people whine about it. So you want to charge less or leave ASMP because they don’t [fit] your agenda, bye. Have a nice day.

I joined ASMP to learn and to grow and guess what, I am. Is it the end all to be all? Nope. Is my photography business where I want it to be? Well if you don’t know my name then no, it’s not. Is it growing? Yes.

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On Selling, Negotiating, Commodities & Differentiation

03 10 , 2011 1 Comment

Negotiating for PhotographersThis essay originally appeared in the handbook given to attendees of the American Society of Media Photographers‘ (ASMP) very successful Strictly Business three-day conference series earlier this year. The essay is reprinted here in its entirety. (ASMP’s updated-daily “Strictly Business” blog is another great resource for photographers.)

Selling and Negotiating.  The words strike fear into almost every creative person I’ve met.  As creatives in the photography business, we love to take pictures and have a strong desire to satisfy our clients.  The selling process, by its very nature, involves give and take, and at some point along the way, we’re likely to not give the client (or potential client) everything he or she wants. And, keep in mind that sometimes we won’t get everything that we want. That’s negotiating.

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Negotiating Needn’t be Scary (Video)

30 09 , 2011 1 Comment

Last month I had an opportunity to do an interview in the form of a webinar with Photoshelter co-founder Grover Sanschagrin on the topic of negotiating. He asked great questions and at the end of about 45 minutes the listening audience of more than 1,000 photographers was invited to submit questions. It was my first webinar and judging from the feedback, I think it went well. If you have questions, please ask them in the comments and we’ll get a dialogue going. Thanks for watching!

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(Written by Detroit People Photographer Blake J. Discher)

Negotiating: It’s Not Personal, It’s Business

20 05 , 2011 3 Comments

Jim CavanaughIt’s time for another guest post and we’re fortunate to have an excellent article by Buffalo Architectural Photographer Jim Cavanaugh. Today’s entry is excerpted from two posts Jim made as part of a conversation regarding standing up for one’s rights when negotiating with a client. Jim is currently the President of the American Society of Media Photographers (ASMP).

To quote Marlon Brando in “The Godfather”, “It’s not personal, it’s business”. Business is business. The point I wanted to make was to neither just “stand up” or “roll over”. Business is rarely that black and white unless you have a super unique style and are in a high demand, low supply, business. The question is all about the gray areas. If this, then what? Or, the proverbial, “a bird in the hand is worth two in the bush.” But is it? I doubt it.

Our goal is to make money. How best to do that should be a guiding principal. Business is often about compromise. To get to win-win, there likely needs to be a bit of lose-lose. What might you have to give up to get what you need? Take it or leave it tactics have a way of backfiring and bridges burned can last a very long time. A hard line on a philosophical issue my allow you to win this battle, but lose the war.

It’s a marathon. How do you go the distance? As we look at some of the ideas being discussed, I think we sometimes need to put aside the rhetoric and think in terms of working with someone on a personal level. Building a relationship. Being as concerned about the job next year as the one today.

Is it better to “teach a client the value of our work” or show the value by being easy to work with, reliable, professional and likable? Think about what value really is to your clients. It’s not a price tag on a photograph. Value is the entire package.

I have been in business over 35 years and have never been sued or have never sued anyone. I have never been inside a courtroom except to photograph it! But I have had my fair share of disputes over the years. On only four occasions did I even have to consult an attorney and the last time was in the mid 1980’s!

My approach is not to “roll over” and give in. My approach is to find a workable solution to whatever the business problem is. By not being bound by dogma or rhetoric and realizing that this is business and not personal, I almost always find a solution. A few times I have rolled over and walked away, because my business sense told me that to take the issue farther, based on my pride, would be a losing proposition in the long run. But there have been times when I have taken a strong stand and enforced my rights and settled matters to my satisfaction. But in each of those cases, it was clear that any further relationship with that client was over.

I believe that many photographers approach negotiations with a chip on their shoulder (due to previous encounters) and are ready for confrontation. My “being easy to work with” approach is about expecting issues to arise. It is business after all and each party is looking to get the best deal. But concentrating on our areas of agreement and mutual benefit. I don’t start the conversation with, “I own the copyright and you can’t do this…..”

Stumbling blocks arise; price, usage, third parties, etc. My reply is that we can work to find a solution. Sometimes it requires changing the scope of a project. And in some cases it requires the ability to agree to disagree and walk away from the project.

My philosophy on being easy to work with is about what ASMP SB3 Presenter Colleen Wainwright says: “Be useful, be specific, be nice.” (Have a look at Colleen’s excellent blog titled Communicatrix.)

For me, it’s about looking ahead. Finding agreement. Making it easy for clients to work with me. And finding the wisdom to know when to fight and when not to.

(Portrait of Jim Cavanaugh courtesy of Boston photographer Stephen Sherman. Photograph copyright 2011 Stephen Sherman.)