Selling Posts

Biz Down or Stagnant? 10 Things To Do Now!

Thou shalt not stealBusiness down or stagnant? When did you last…

Tip #1: Update the images on your website? (Google loves fresh content.)

#2: Refresh the “About Me” page on your website? (Again, Google loves fresh content.)

#3: Mail (using snail mail) a thank you to a client with whom you’ve recently worked? (Snail mail is so much more impressive than email.)

#4: Do an email blast to your existing and prospective clients? (Be sure to include your name or studio name in the subject.)

#5: Attend a networking event… even an art opening at a local gallery?
(EVERY gathering is a networking opportunity.)

Hang With Winners to Be Successful

Hang with WinnersTalk with anyone who plays tennis and they’ll tell you that in order to improve their game, they have to play against players who are better than they are. Tennis players are ranked on a numeric scale, I’m a 3.0 so I like to play against 3.5 or 4.0 players. In doing so, I like to think my game will improve.

The same is true for photographers. Attend any gathering of photographers and there will always be the bunch of “grumpy old guys” in the corner talking about how things “used to be” and hoping those good old days will come back. Fact is, they won’t. Get as far away from that gang as possible, they’ll only bring you down.

“Do Something, Even If It’s Wrong”

Do It NowAs I was growing up, I heard that again and again from my dad. What he was really saying was that I should stop over-thinking whatever it was I was planning on and just start the project. In other words, I was suffering “analysis paralysis.”

From Wikipedia: Analysis paralysis describes a situation where the opportunity cost of decision analysis exceeds the benefits that could be gained by enacting some decision, or an informal or non-deterministic situation where the sheer quantity of analysis overwhelms the decision-making process itself, thus preventing a decision.

Photographers suffer analysis paralysis when putting together a portfolio or redesigning their websites. They continue to wait until they get more samples, do more testing, get an consultant to help them edit their images, have a logo designed, write copy tweaked for SEO, and the list of excuses goes on and on.

How One Photographer Is Beating the Economy

On one of the professional forums I read daily, there is a conversation about the lousy state of the industry, how clients are hiring based only on price, how protecting one’s intellectual property rights has cost clients, how competitors are charging less and giving more, and blah, blah, blah. It’s the usual bitching and moaning that happens in any economic downturn when photographers: 1) are selling a product that a buyer can obtain elsewhere for less; or 2) are inadequately conveying their value-add to their clients; or 3) have clients that don’t care about the additional “value” the photographer adds to a project.

Michael Albany, a Philadelphia photographer specializing in architecture and portrait photography offered up some valuable insight that I think can help to inspire other photographers. He wrote:

I totally understand the fact that the old grey mare ain’t what she used to be and that our industry is A) in a total state of flux, and B) that the market is becoming saturated with too many Uncle Bobs but I have to say that I am so tired of hearing people whine about it. So you want to charge less or leave ASMP because they don’t [fit] your agenda, bye. Have a nice day.

I joined ASMP to learn and to grow and guess what, I am. Is it the end all to be all? Nope. Is my photography business where I want it to be? Well if you don’t know my name then no, it’s not. Is it growing? Yes.

On Selling, Negotiating, Commodities & Differentiation

Negotiating for PhotographersThis essay originally appeared in the handbook given to attendees of the American Society of Media Photographers‘ (ASMP) very successful Strictly Business three-day conference series earlier this year. The essay is reprinted here in its entirety. (ASMP’s updated-daily “Strictly Business” blog is another great resource for photographers.)

Selling and Negotiating.  The words strike fear into almost every creative person I’ve met.  As creatives in the photography business, we love to take pictures and have a strong desire to satisfy our clients.  The selling process, by its very nature, involves give and take, and at some point along the way, we’re likely to not give the client (or potential client) everything he or she wants. And, keep in mind that sometimes we won’t get everything that we want. That’s negotiating.

Networking? Have a Kick-Ass Business Card

If you are going to take the time to develop a networking strategy, one of the first items you’ll need is a drop-dead gorgeous business card. I mean a card that when you hand it to someone, they say, “Wow, that’s a really nice business card.” If you’re not getting this response, you need a new business card.

First, photographers are not designers. Hire a designer to do your card. If money is tight, maybe you could trade services with a designer. They know what’s current as far as design styles go, understand and are aware of papers, and will help you to create a better looking card that you probably could.

Network Even Amongst Your Peers

handshakeI presented my program “Stop Grumbling – Get Out There” to a group photographers in New Orleans. (The New Orleans chapter of the American Society of Media Photographers.) It’s a roughly two hour seminar on networking and negotiating techniques.

Usually the doors open about an hour before I speak and I use that time to introduce myself to people as they arrive, exchange business cards, and to get a rough gauge of where the audience is in terms of networking experience. I always ask the question, “So tell me about what you do,” and from a person’s response I can tell a lot about what stage of their career they’re in and how much experience they have in handling a first-time face-to-face meeting with a stranger.

Don’t Let Your “Joes” Hold You Back

Most emerging photographers consider themselves generalists if for no other reason than that they want to work and any paying job coming their way sounds like a good one. But if this is where you’re at in your career, you’ll need to at some point do two things: first, become more of a specialist and second, be willing to let go of those early, low-paying clients. In this essay I’ll talk about the low-paying clients.

Let’s imagine the owner of the muffler shop on the corner of Main Street calls you to shoot some pictures of his shop for an ad he is running in the local weekly newspaper. We’ll call him Joe. He’s only willing to pay a small fee and you’ve done all you can to show him your value, why you’re better than everyone else, and most important, you’re convinced you’ve negotiated as far as you can with him on price. You do the shoot, he’s very satisfied, and he wants you to do more work. The fact remains though, he’s a low budget client.

I’m convinced there are two ways to make more money in any service business, including photography: work more or get better clients. I’ve taken the road of working to get better clients. More sophisticated clients understand copyright, understand licensing, and are in general much easier to work with. They are used to working with professionals in every aspect of their business.

Joe on the other hand sells a muffler and his customer owns it. Forever. The very concept of copyright is possibly foreign to him. He thinks since he’s paid you to take the photograph, he owns it. Licensing? That’s at the Department of Motor Vehicles!

As you begin to gain better clients, don’t be afraid to let go of Joe… ask me how I know. What happened to me will happen to you, guaranteed. You’ll have a day booked with low-paying Joe, and that great client you’ve been after for some time now, calls you asking you to shoot that very same day.

Don’t let Joe hold you back. At some point it’s no longer worth it to work for him. Instead, use that time working on your website, your physical portfolio, your other marketing efforts, tweaking your LinkedIn profile, or making a few phone calls or sending samples to prospective clients.

To move forward, you need to let go of whatever it is that’s holding you back. Even if it’s a client. The one exception, at least for me, is the low-paying client who is a rich referral source. To this day, I have one client who, even though I’ve not raised my rates for over ten years, consistently gives me quality referrals. She knows to keep my ten-year-old pricing “our little secret” and in fact pre-sells me as “one of the more expensive photographers in town, but definitely the best!”

I’ll be presenting my sales and networking program “No More Grumbling – Get Out There” in Dallas tonight, September 22nd, and in New Orleans on Tuesday, September 27th.