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LinkedIn: A Photographer’s Guide, Part 2

By: Jorge Parra
03-21-2011
Negotiating, Web Marketing

Jorge Parra continues his two-part article (part one is here) in which he shares how he leverages LinkedIn in his marketing and to help him identify potential clients. Jorge is a commercial and fine art photographer based in Miami, FL, his work can be seen at www.jorgeparra.com.

Three of the most powerful tools in LinkedIn are the Groups, the Answers, and what I call the Research Engine.

Groups

Belonging to groups in which your potential clients might roam is a critical step for your LinkedIn presence. Just point your browser to the “Groups” tab in Linkedin and start researching for the thousands of groups already established. Joining groups is sometimes instantaneous, but sometimes they are moderated and you’ll need to be approved as a member. The idea is to join groups and participate in some of the discussions there, share your knowledge and expertise, and bring alternative points of view to what is under discussion. Of course, your goal is to start building relationships.

The greatest collateral benefit of belonging to groups is that you can actually ask all (or selected) members of a group to join your network. LinkedIn considers this a valid method of connecting. Once in your network, a person’s contact info is accessible. Of course, this information is not meant to be used to just spam those contacts; you should build relationships first!

You may recall I mentioned in part one of this article that there is no benefit for photographers to join photographer’s groups, (stop preaching to the choir, etc). A fews possible exceptions would be for educators, presenters, seminarists, and workshop instructors, as most of the photographers in those groups could become their customers. You want to roam where your potential customers roam!

Answers

An equally powerful tool is to commit to answering the myriad of questions posted by an endless list of people looking for specific advice. This is, to me, the most interesting part of LinkedIn. Look for the “Answers” tab in LinkedIn. You provide feedback in your areas of expertise, helping people in their quests, who then, often immediately, want to become part of your network. All of this happens outside the groups, so responding to queries will help you in your research to find good groups to roam in as well!

The amazing additional benefit of providing “answers” is that those who asked the original questions will be tagging and rating (first, second, third) the quality of the responses received. Both LinkedIn (in its internal research search engine) and Google take note of those tags and quality answers will help you rank better in future searches. This is like good Karma coming back to you, thanks to your original input. Seems to be a natural law in this universe.

LinkedIn’s “Research Engine”

As I said above, I consider LinkedIn’s search feature a “Research Engine” which is more than a simple search engine. This is because you can get deep into researching the companies you specifically want to target, and it is difficult to think of any relevant company that is not listed, in detail, in LinkedIn. If you don’t want to go into “Groups” or “Answers”, then learn to get deep into “Research”, but I need to emphasize, all three tools mingle perfectly well.

You can do things like “Follow this Company” and receive notifications about news and updates related new people entering the company, new projects underway, and much more. Using this information you can start identifying specific people you want to make contact with, and use the tools described above to help in your effort to make contact. Right now, I am waiting on some initial contact attempts I have initiated to Victoria’s Secret, as one of my plans is to eventually have them as a client. With the Linkedin’s “Research Engine” capabilities, there is no need to think small.

Something worth mentioning is your LinkedIn profile, you NEED to polish what people are reading about you. Everything I written above depends, in large part, on this one item, so start by puttin gin place your best looking profile and explore all possible profile settings ASAP. There is always more than the basics in LinkedIn.

On a side note, I should add that Facebook also offers segmentation into Groups, and there are hundreds of groups indeed, but I have never got the quality feedback or established as many positive contacts with potential clients in Facebook as I have in LinkedIn’s groups. Others may have better luck, so I encourage everyone to explore this option too (assuming, of course, you have already set up your Business Page in FB!)

Care to share how LinkedIn is working for you?
Thanks and good luck!

5 Comments

LinkedIn: A Photographer’s Guide, Part 1

By: Jorge Parra
03-09-2011
Web Marketing

It’s “Guest Post Wednesday” and we’re fortunate to have an excellent essay by Jorge Parra, a commercial and fine art photographer based in Miami, FL, whose work can be seen at www.jorgeparra.com. In it he shares his thoughts about how photographers can best leverage LinkedIn.

One of the biggest mistakes made by photographers with regards to LinkedIn is joining photographer’s groups, since you will be preaching to the choir, and no marketing effort will have any value at all.

The main reason to showcase yourself in LinkedIn is to reach the people who may eventually become your clients, and usually, those do not spend any period of time in photographer’s groups or simply, never join them in the first place.

Put yourself in your client’s shoes and make educated guesses about where would they roam in Linkedin, then join those groups.

My database so far is well over 500 people in LinkedIn, and well over 400 are potential clients: creative directors of advertising agencies, owners of marketing boutiques, editors at nationwide and local magazines, and key people in the luxury markets, in the USA as well as Europe, Japan, South America, etc.

The reason you find so many comments about not getting work from LinkedIn comes from the fact that people are not linking their (best-looking) profile to the right people, in the right groups.

Once you have someone in your network, you have access to his or her email and other contact info, data which LinkedIn allows you to download to your computer to prepare a contact list. By definition, these contacts are opt-in, meaning they are all willing to exchange info with you, so you would not be spamming a single soul with your newsletters, promos or news updates.

Because you have this personal info, you’re able to send private, personalized emails, to very focused lists of people, those you REALLY want to work with, and make your best effort to reinforce your relationship with those highly specific people. Just last Saturday I got a request to link with one of the editors of Vogue America. I don’t know yet where will this lead, but no doubt, I will cherish and nurture this relationship with this very relevant contact!

So in essence, this is the least you can do with LinkedIn. There is still much more than this, but this in itself is a great thing, much more useful and powerful than the “personal messaging” on Facebook or any other social network media. I’m not saying FB is not another tool to explore, just that the ROI in time and effort vs. effectiveness, by far favors LinkedIn.

To this end, I consider Linkedin a Professional Networking Media, not a Social Networking Media. This distinction is critical.

Read part two of this article.

8 Comments

Sweet Dreams: Are You Better Than Your Competition?

By: Blake J. Discher
09-28-2010
Negotiating

Suddenly you’re wide awake in the middle of the night. The nightmare was horrible, worse that that monster you thought was under your bed when you were six years old.

In the dream, you received a call from a potential client, all they said was, “Good morning, we need a photographer for a project. Please answer this one question: why should we hire you instead of one of your competitors?”

Still dreaming, you’re stammering a bit, your blood pressure rises, you’re scrambling to compose your thoughts, perspiring.  In a defensive attempt to slow the conversation and wrestle back control, you blurt out the question you always ask: “Tell me a bit more about the project so I can better answer that question.”

The person on the other end of the phone said: “No. All I want is that single question answered. Our decision on whether or not to hire you will be based solely on your response.”

That’s when the dream became unbearable and you force yourself awake.  But staring into the darkness, you’re asking yourself, “How would I answer that question?”

You’re not selling a commodity unless you want to be.  In what ways is doing business with you different?

We complain constantly about customers beating us up on price.  But imagine for a minute that they didn’t care about price.  Have we so conditioned ourselves into believing that every call will eventually become a negotiation on price that we are somewhat unprepared to demonstrate our value instead?

So what is your value?  How are you different?  Your value could perhaps be reputation, ease of doing business with you, or the speed at which you work, resulting in less interruption of the client’s business.  Maybe it’s your grasp of the latest technology, the ease of ordering prints from your studio, or your people skills, meaning you’re experience helps you to be comfortable with any CEO of any company.  Or perhaps even something as basic as talking about the awards you’ve received from high-end competitions that the client might be aware of.

Whatever your differentiation is, talk about it during the call.  Sell your value.  If you focus that sales conversation on price, the price will likely fall.  If instead you focus the conversation on value and how you are different (read: better) than your competitors, the price will likely rise.

There’s an old saying in sales:  Sell the sizzle, not the steak.  The reality in our changing industry is that the sizzle is your value.  Not your photography.

This essay, written by Detroit People Photographer Blake J. Discher, originally appeared in ASMP's "Strictly Business" blog. Blake does a lot of stuff, the most satisfying of which is being the father of a six year old who is quite convinced there is a monster under his bed.  To see what else Blake does, have a look at his lifestream at www.blakedischer.com. (Photo copyright 2010 Blake J. Discher.)

6 Comments

Auto-Generated Online Ads Use Some Web Images

By: Blake J. Discher
05-24-2010
Web Marketing

Last Friday, the New York Times ran an article titled, “An Ad Engine to Put ‘Mad Men’ Out of Business” which talked about an online service called PlaceLocal that automatically creates online ads. From the article:

“New software called PlaceLocal builds display ads automatically, scouring the Internet for references to a neighborhood restaurant, a grocery store or another local business. Then it combines the photographs it finds with reviews, customer comments and other text into a customized online ad for the business.

The program, developed by PaperG, an advertising technology company in New Haven, Conn., is aimed in part at small businesses just beginning to advertise on the Web sites of local newspapers or television stations, said Victor Wong, its chief executive.”

I was immediately intrigued about how the service works so I went to the site and created an ad for a my favorite deli here in Detroit, The Russell Street Deli.  The ad it created in less than two minutes was fairly basic, but included moving images (using Flash) gathered online, and testimonials presumably from reviews on the internet:


OK, so it’s not the sexiest ad in the world, but for someone with a limited budget that precludes hiring a photographer, it would certainly work online.  The user can select from a number of sizes including vertical and horizontal banners and the site creates the new ad instantly.  Being a photographer, I was interested in how they were selecting images and whether any respect being paid to copyrighted content. My query to them in a form on their website:

I am curious as to how you eliminate copyrighted images from ads that are created on the fly, or if you do.  If not, how are the creators being compensated for the licensing of their images?   Cheers, Blake Discher, www.groozi.com

Less than an hour later, Victor Wong himself responded. His answer:

Hi Blake:

Thank you for your interest in our product. We are definitely respectful of right holders, and make best efforts to make sure the elements used to create advertisements follow comply with copyright regulations. Specifically, we have taken the following steps to address copyright concerns:

.    We use content from our partners who have secured content rights
.    We use content from the websites of advertisers so they can reuse their existing content in their advertisements
.    We offer a library of stock photography as an alternative to customers without their own photos
.    We strictly adhere to restrictions of photographs offered under the Creative Commons or other relevant licenses
.    We require users to certify that all the elements used do not infringe intellectual property of others
I hope this is helpful.

Thanks,
Victor

A few thoughts…  It’s refreshing to hear that Mr. Wong is mindful of copyright issues and has created a system in which safeguards are in place to protect rights holders. Aggregation of internet content began with news gathering sites and it’s no surprise to see it move to this sort of use.  Because this model is sure to expand, it’s even more imperative that before images are placed online, they be registered with the copyright office, watermarked, and contain full metadata including your contact information for licensing.

What do you think of this service?

6 Comments

But We’re a Non-Profit!

By: Blake J. Discher
05-14-2010
Negotiating

At one time or another we’ve all received this call. Usually the conversation goes something like this:

Client: “We have a project coming up, we saw your website and absolutely love your work. We’re looking for a photographer we can build a relationship with.”

Me: “That’s great, thanks for the compliment, tell me a bit about your project.”

The client gives you the details, closing with, “And as you probably know, we’re a non-profit, so please give us your non-profit rate.”

It’s at about this time I want to blurt out in response to their, “but we’re a non-profit”: “WELL, I’M NOT!”

But I stay calm, not wanting to look like a jerk, and knowing that when people move from company to company, they take their address books with them and the next time this person calls, she may really have a budget.  Here’s how I handle these calls and what I say next.  (By the way, I want to give credit where credit is due, but I’m not sure where I picked this up, but it may have been my photo pal Joe Pobereskin or Chicago photographer Marc Hauser.)  BJD:  Joe has indicated in the comments that it is Marc’s method.

If it’s a charity that I care about, here’s my offer: “I’m glad you called me Mr. Client because I do indeed have a special fee set up for charities such as yours. I work for half price! And here’s how it works.  We’ll work together for your next six photo projects. The first time, I’m going to charge you 100-percent of my customary fee. The next time, 80-percent. The next time 60-percent. Next 40-percent. The next, 20-percent.  And the sixth time, I’m not going to bill you a penny.”

I continue, “If you do the math, that works out to half price. And it works out great for both of us, you get quality photography at a below-market rate, and I have an opportunity to create great images for each of us.  How does that sound?”

You’ve offered the client what he wants and you’re very much looking like a good guy.  But not a fool.  If he takes you up on the offer, your fee is front-loaded… in other words, you’re smart enough to know that if you worked for half price right out of the box, he may use you once, then move on to another photographer. If I’m going to give up part of my fee, I’d at least like to build some sort of a relationship with both the charity and its patrons.

Its patrons? Yes, that’s where the potential lies in the deal. I want to be seen more than once at the charity’s events. Charity fund-raisers almost always yield more clients if you work the room; after all, everyone present at a charity function is a potential client. Introduce yourself, be personable, look professional, and hand out business cards. And the more often they see you at their functions, the more they get to know you, the more trust you’re building.

I’ve made this presentation, and so far, two charities have taken me up on the offer.  The jobs were simple, and actually the benefits were very much worth it. I’ve managed to get new clients (one major!) and that’s resulted in more billings for the studio. Think of the “discount” as part of your advertising budget.  Anyway, it’s something to consider next time someone calls from a charity fishing for a photographer.  Don’t get upset, the person on the other end of the line is just doing his or her job. Instead, make lemonade out of the lemon they are offering!

What do you think? How do you handle these types of calls? Please share your thoughts by leaving a comment.

(Check back on Monday, I’ll be kicking off a simple contest for a free copy of my Web Marketing and SEO DVD.)

Photo by Photos8.com, licensed under a Creative Commons License.

10 Comments

Inexpensive Marketing: Ask For Referrals

By: Blake J. Discher
04-06-2010
Negotiating

One of the best and least expensive ways to grow your business is through referrals. But for a variety of reasons, most people are reluctant to ask for them. Maybe it’s fear of hearing “no”. Maybe they think happy clients will just spread the word about “their favorite photographer” without any prompting from you. But we’ve all heard that time-tested axiom that states an unhappy customer will tell ten people about lousy service, and a happy one will share with perhaps one other person about the great service they’ve received.

After every shoot, once the images are delivered and the client is happy, I’ll always ask the question, “Hey Brian, I appreciate the opportunity to work with you on this project, the shots look great, and I was wondering if their was anyone else you knew that might use this type of photography?” This is the best time to ask, everyone has a good feeling about the recently completed project. The names Brian gives you are incredibly valuable leads. In a sense, John has “vouched” for you and your product. Referrals carry immediate credibility.

The next thing I do is call those people John referred and say something like, “Hi Cheryl, I’m a photographer here in Detroit and I just finished a project with your friend Brian Jones. It turned out great and he suggested I introduce myself and my photography to you.” If you repeatedly get Cheryl’s voice-mail, don’t worry, you can leave that message and follow with an email with some samples of your work and a repeat of that introduction, being sure to mention the referrer, her friend Brian.

Then, be sure to update the people that give you referrals. It’s one more legitimate reason to make contact with an existing client, and people like to know you appreciated their help. Something like, “Hi Brian, I just wanted to thank you again for referring Cheryl to me and give you an update about how that worked out.” This sort of “reaching out” to your existing clients will help to keep you “front of mind” and they might even send you more business just because you’re keeping in touch.

Good luck!

This post first appeared on the American Society of Media Photographers’ (ASMP) “Strictly Business” blog.

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What is groozi.com

groozi.com is a blog about negotiating and web marketing. It is written primarily by me, Blake J. Discher, a Detroit-based photographer, SEO consultant, and speaker. I've presented my two programs, "Web Marketing & SEO" and "I Stink at Negotiating" more than 100 times to trade groups of every size.

Topic suggestions and guest submissions for this blog are always welcome. As a thank you I will provide a hypertext link back to your website in return. Please feel free to contact me at b@blakedischer.com.

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